Operational
Effectiveness in Insurance: Achieving Straight Through
Processing for Competitive Advantage, Sun Microsystems, Inc.,
white paper, August 2005.
Panelists Share Unique
COSSTools(tm) Perspectives, COSS Newsline
session summary, October 2005.
Field-Support Experts
Discuss Sales Success, COSS Newsline session
summary, November 2005.
Tea Leaf,
keynote speaker Jeff Thredgold, CSP, weekly eNewsletter.
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Autumn Overview, September 14, 2005 |
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Impact, September 7, 2005 |
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A Parent’s Letter to My Children
In School, August 31, 2005 |
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